Advice before travelling

The character of spa stay is focused on medical treatment, recreation and relaxation. We recommend you to keep this philosophy and to enjoy your relaxation, rest and time for you only.

Travel documents

We recommend you to check your passport / ID card, voucher and other travel documents.

Extent of services

Descriptions in the catalogue contain the starting day and the first service, that will be provided to you. The particular programmes are fixed, their content cannot be changed without the conclusion of spa doctor. We will offer you the additional services or medical procedures for extra charge according to your request and wish.

Check-in, check-out

Your room will be prepared for you on the arrival day since 14:00 o clock. You should leave your room on the departuire day till 10:00 o clock.

Medical procedures

Schedule of procedures is fully under the direction of the provider of services and procedures. They will comply with your individual wishes within the bounds of possibilty. On check-in you will be given the card with schedule of procedures. This card has to be shown to the provider before every procedure. It is good to be on the spot always 5 -10 minutes before the beginning of the procedure.

Stay with pets

To take your pet with you is permitted only in some of spa or wellness hotels. Check our descriptions of the hotels. The possibilty to take your pet and the price for the stay of your pet will be provided to you on request.

Information for smokers

Majority of spa hotels have special conditions for smokers. We woudl like to ask you to follow these instructions (some of hotels are completely non-smoking, some of them are with restrictions).

Spa and local taxes

If the local&spa taxes are not included in your final price, you will be asked to pay them on your arrival in the reception of your hotel.

Safe

If there is no safe box in your room, please, use the safe in the reception to protect your valuable things.